One Community, Many Cultures, Endless Opportunity
To provide quality local government services that protect our environment, are respectful to our community's needs and are delivered in a financially, socially and environmentally responsible way
Council demonstrates the following values in its work:
Pride in our City
- Be creative and innovative
- Champion effective new ideas
- Be proactive in finding solutions
Responding to Community Needs
- Be enthusiastic when dealing with customers
- Be empathetic, polite and professional
- Respond within agreed timeframes
- Focus on solutions to meet customer needs
- Take ownership of a customer query by resolving it or following up its resolution personally
- Respect the customer's perspective
Working Together
- Be open and accountable
- Keep up-to-date with industry and technology changes
- Challenge each others' ideas and strip away barriers to innovation
- Be receptive to change and new ideas