General | Rates | Animal | Waste/Cleansing | Trees | Hall and Park Bookings | Resident Parking Scheme | Regulations | Community Services and Safety | Roads and Footpaths | Library | Environmental Health

General
What is the role of Council?
Who is the Mayor / Councillors/State Member/Federal Member and how do I contact them?
Can I attend a Council meeting?
What do I need to speak on a matter at a public forum session?
Where can I find a Justice of Peace?
Council Trading Hours/ Contact Details

Rates
How can I pay my Rates?
When are my Rates due?
How are my Rates calculated?
How can I advise Council of a change to my mailing address?
Am I eligible for a Pension Rebate?
How can I apply for a 603 certificate?

Animal
How do I register my dog and cat? (see also Companion Animals)
How do I change owners details/change of address details? (see also Companion Animals)
Are there any off-leash areas for dogs in the Rockdale City Council area?
What do I do if my animal is missing?
There is a dead animal on public space, can you arrange for it to be removed?

Waste/Cleansing
What day of the week is my garbage collected?
Will my garbage be picked up as normal on public holidays?
How do I order a domestic or recycling bin?
What do I do if my domestic garbage or recycling bin is damaged?
What do I do if my garbage or recycling bins are missing?
When and where can I drop off my green waste?
Where is our closest tip/waste transfer station and how do I contact them?
When is my next rubbish clean-up date?
How do I arrange to have additional rubbish removed from my property?
How can I organise for my green waste to be mulched?

Trees
Do I need approval to prune or remove a tree on my property? (see also Application to Remove or Prune a Tree )
Are any trees exempt? (see also Application to Remove or Prune a Tree )
Do I need Council permission to prune or trim branches of a neighbours tree which overhangs my property?
(see also Application to Remove or Prune a Tree )

Hall and Park Bookings
How do I find out if the sporting grounds are closed in wet weather?
How do I book a community hall, park or sporting ground? What are the costs involved?
I want to have a wedding ceremony and/or photographs in one of the public parks


Resident Parking Scheme
What streets have a parking scheme?
How do I apply for a parking permit?

Regulations
What can be done about neighbourhood noise including barking dogs?
How do I report a shopping trolley on the street? – call the Trolley Tracker Hotline on 1800 641 497
I think my car has been towed? Where has it been taken?
I have received a fine/infringement notice, who can I talk to about this?

Community Services and Safety
Can I obtain some information on Citizenship Ceremonies?
I would like some information on childcare facilities?
I would like some information on aged care facilities?
I would like some information on youth care facilities?
Could I have a list of schools in the Rockdale City Council area?
How can I arrange for Meals on Wheels service?

Roads and Footpaths
What can I do about a street light out?
How can I obtain permission to put a skip bin on the street?

Library
Where are the local libraries? What are the opening times?

Environmental Health
Is there any education or courses I can attend on Recycling or Waste Reduction?
What can be done about neighbourhood noise including barking dogs? – (See also EPA regulations)