FAQ
General | Rates | Development Applications | Animal | Waste/Cleansing | Trees | Hall and Park Bookings | Resident Parking Scheme | Regulations | Community Services and Safety | Roads and Footpaths | Library | Environmental Health
GeneralWhat is the role of Council?Who is the Mayor / Councillors/State Member/Federal Member and how do I contact them?Can I attend a Council meeting?What do I need to speak on a matter at a public forum session?Where can I find a Justice of Peace?Council Trading Hours/ Contact Details
RatesHow can I pay my Rates?When are my Rates due?How are my Rates calculated?How can I advise Council of a change to my mailing address?Am I eligible for a Pension Rebate?How can I apply for a 603 certificate?
Development ApplicationsDA FAQs
AnimalHow do I register my dog and cat? (see also Companion Animals)How do I change owners details/change of address details? (see also Companion Animals)Are there any off-leash areas for dogs in the Rockdale City Council area?What do I do if my animal is missing?There is a dead animal on public space, can you arrange for it to be removed?
Waste/CleansingWhat day of the week is my garbage collected?What day of the week is my recycling collected?Will my garbage be picked up as normal on public holidays?How do I order a domestic or recycling bin?What do I do if my domestic garbage or recycling bin is damaged?What do I do if my garbage or recycling bins are missing?When and where can I drop off my green waste?Where is our closest tip/waste transfer station and how do I contact them?When is my next rubbish clean-up date?How do I arrange to have additional rubbish removed from my property?How can I organise for my green waste to be mulched?
TreesDo I need approval to prune or remove a tree on my property? (see also Application to Remove or Prune a Tree ) Are any trees exempt? (see also Application to Remove or Prune a Tree ) Do I need Council permission to prune or trim branches of a neighbours tree which overhangs my property?(see also Application to Remove or Prune a Tree )
Hall and Park BookingsHow do I find out if the sporting grounds are closed in wet weather?How do I book a community hall, park or sporting ground? What are the costs involved?I want to have a wedding ceremony and/or photographs in one of the public parksResident Parking SchemeWhat streets have a parking scheme?How do I apply for a parking permit?
RegulationsWhat can be done about neighbourhood noise including barking dogs?How do I report a shopping trolley on the street? – call the Trolley Tracker Hotline on 1800 641 497I think my car has been towed? Where has it been taken?I have received a fine/infringement notice, who can I talk to about this?
Community Services and SafetyCan I obtain some information on Citizenship Ceremonies?I would like some information on childcare facilities?I would like some information on aged care facilities?I would like some information on youth care facilities?Could I have a list of schools in the Rockdale City Council area?How can I arrange for Meals on Wheels service?
Roads and Footpaths What can I do about a street light out?How can I obtain permission to put a skip bin on the street?
LibraryWhere are the local libraries? What are the opening times?
Environmental HealthIs there any education or courses I can attend on Recycling or Waste Reduction?What can be done about neighbourhood noise including barking dogs? – (See also EPA regulations)