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Library

Information for Library Members

Your Library Card I Loans and Renewals I Reservations and Inter-Library Loans I Overdue Fees and Other Charges I Conditions

Your Library Card

Your Rockdale City Library card is valid for use at all of our branches. Please notify the Library immediately if your card is lost or stolen. You will be held responsible for any items borrowed before you reported the loss of your card. You will be charged a fee when the Library replaces your lost, stolen or damaged card.

Loans and Renewals

You may borrow as many books, magazines, CDs, CD-ROMs, DVDs, and kits as you can read, watch, listen to and return in three weeks. Most items may be renewed for two additional loan periods if not already overdue, or reserved by others

Remember:

  • Books and other library items can be returned to any branch
  • You can renew your books online through the Online Catalogue
  • Telephone renewals are welcome (you will need to quote your card number, so have it handy when you call!)

Reservations and Inter-library Loans

You can reserve any Library item that is not immediately available. A charge applies, and must be paid when the reservation is made. You can reserve Library items online through the online catalogue.

If you need a book that is not in the Rockdale Library and Community Information Service's collection, we can obtain an inter-library loan from other libraries in Sydney, NSW or nationally.

A reservation charge applies, plus any additional fees charged by the other Library. We will notify you when the reserved item is available.

Photocopies of articles in magazines not held by the Rockdale Library and Community Information Service can also be obtained from another library. The fee will vary.

Overdue Fees and Other Charges

Please return items on time or renew them before the due date. Borrowers who have an amount owing in excess of $20 need to reduce that amount to $20 in order to borrow items. Further payments need to be made on each visit to the Library to continue borrowing until all outstanding charges are paid in full. If items are not returned or fees are not paid within 45 days the account will be referred to Unique International Recoveries and an additional service fee will be added.

The Library's computer system tallies up an overdue fee shortly after an item becomes late.

Borrowers who have provided an email address will receive a reminder email when their items are due.

Conditions

Please remember the following conditions, which all Library members agree to at the time of joining.

  • Always bring your card with you or present your smartphone with your Rockdale City Library Card on the CardStar app to the Library to borrow items
  • The loan period is three weeks. Most items may be renewed twice if not overdue or reserved by others. Items that have been renewed twice and are returned cannot be borrowed for 48 hours
  • Inform the Library of any change of details such as address, phone number or email
  • You are responsible for the return of all items borrowed on your card
  • Lost, stolen or damaged items must be paid for
  • Always return or renew items by the due date, otherwise fees may be incurred and the renewal period will be less than three weeks
  • Reminder notices are only sent by email
  • The library is not responsible if notices sent are not received
  • Overdue fees need to be reduced to $20 in order to borrow, unless you have been referred to our debt recovery service, then all fees and charges must be cleared
  • If you have any overdue fees, payments must be made on each visit to the Library to continue borrowing until all outstanding overdue charges are paid in full
  • If you have any unpaid fees or Library items that are 45 days overdue, you will be referred to Unique International Recoveries. Their fee must be paid as part of clearing your Library record
  • Parents or guardians are responsible for their children who are under 18 when they use the library, and for the items they borrow
  • Your full borrower history is retained on the library system indefinitely
  • By accepting my Library Card I understand that I am a registered member of Rockdale City Library

These conditions of use are subject to change without notice.

© Copyright 2017 Rockdale City Council. All right reserved.